Connection dropped, slowed down or gone completely? We trace the fault, repair the line and hand it back working.
Broken fibre? A damaged cable can take your whole connection down. We fault-find, repair and re-terminate.
Get help nowMost fibre faults sit in one of a few places: the cable itself, the termination, or the equipment at either end. We check in that order instead of guessing.
Repairs cover indoor and outdoor runs, damaged cable in ducting, pulled cable at the wall entry and failed terminations.
A line that has dropped, gone slow or died completely is usually one of a handful of things: a damaged cable, a dirty or failed termination, a faulty ONT patch lead, or a fault outside the property. We test before we open anything up, so you are not paying for guesswork. We repair fibre across Johannesburg, Pretoria, Sandton, Midrand, Centurion, Randburg, Roodepoort, Kempton Park and the rest of Gauteng.
Our phones are answered 24 hours a day, seven days a week, because a dead line at 20:00 on a Sunday is still a dead line. Where the fault is on your side of the boundary we repair or re-run it; where it sits with the network operator we tell you that plainly and give you the evidence to log it.
Clean repairs are spliced and re-terminated and then tested with you present. Where a cable is crushed, cut through by garden work or has been repaired too many times already, a fresh run is cheaper than another patch — we will say which one your line needs.
We cover Johannesburg, Pretoria, Centurion, Midrand, the East Rand, West Rand, Soweto and the Vaal.
New fibre runs into homes, offices and outbuildings, laid and routed properly the first time.
Technicians for new-build and retrofit installs at residential and commercial properties.
Damaged or snapped fibre cable, repaired or re-run where a clean repair isn't possible.
Tracing exactly where a fault sits along the line before any cable gets opened up.
Fibre installs sized for offices, shops and commercial properties, not just single homes.
Clean, tested terminations at the router or ONT so the last metre isn't the weak point.
Connection dropped, slowed down or gone completely? We trace the fault, repair the line and hand it back working.